# Troubleshooting

## Shortcuts Unresponsive

1. Occasionally, the browser may display improperly configured shortcuts. To reset the shortcuts, click the pen icon and re-enter the shortcut you want

This happens regularly with Arc whenever you close and re-open the browser, so you need to repeat this step to reset your shortcuts every time. There's no workaround for now

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2. For some browsers, a few combos might not work. For example, in the browser Arc, we observed that <mark style="color:red;">**Alt + Shift + Period**</mark> and <mark style="color:red;">**Alt + Shift + Comma**</mark> don't work as expected. So, we recommend:
   1. Set to either <mark style="color:red;">**Alt + Shift + K**</mark> or <mark style="color:red;">**Alt + Shift + N**</mark> for "Go to next tab"
   2. Set to either <mark style="color:red;">**Alt + Shift + J**</mark> or <mark style="color:red;">**Alt + Shift + P**</mark> for "Go to previous tab"

## Yoyo Extension Stuck

I. If you see your extension stuck after the browser is inactive for a while, you can reset it by turning the extension off and back on

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II. Chromium browser extensions often come with a service worker, which acts as a mini-server. This server will be automatically deactivated by the browser after approximately 30 idle seconds

You can check and force it back to the active state by:

1. Type in your address bar: <mark style="color:red;">**\<browser>://extensions**</mark>
   * Replace <mark style="color:red;">**\<browser>**</mark> with chrome, edge, arc, ...
2. Turn on <mark style="color:red;">**Developer Mode**</mark>
3. Click on **Inspect views&#x20;**<mark style="color:red;">**service worker**</mark>

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III. In the worst-case scenario, the browser data is corrupted, and you must close and reopen all windows for the extension to work smoothly again.

## Tabs Related Features Unresponsive

If a tab is stuck in the loading state, it could potentially block Yoyo from updating internal states

* Try refreshing the tab and waiting for it to stop loading
* See if the tab is now tracked in the window history